How to Swap a Generated Photo for a Real One in BOKBOK

Generated images are a stand-in. When the real photo arrives, BOKBOK lets you remove the stand-in and attach the real one so customers see the actual item.

Related guide: BOKBOK tutorials

When this helps

Selling a cake that does not look like the picture creates refunds and bad reviews.

What to do, step by step

You do not need extra tools. Stay in BOKBOK, follow these everyday steps, then preview before anything goes public.

If a generated image is attached, remove it
Upload the real photo
Check the caption still matches
Preview
Publish or schedule

Tip: If the post is already scheduled, change the photos there or cancel and recreate.

A simple habit

Use generated images only for greetings and backgrounds. Products get real photos.

Frequently asked questions

Can I keep both?

You can, but the real product photo should be first.

What if the real photo is not ready until tonight?

Schedule for tonight, or wait and Post now when the file is on your computer.

Next steps

Try this in BOKBOK at messagereply.com, or WhatsApp +880 1806-106235 if you want setup help.

Read the full BOKBOK tutorials page, browse the BOKBOK blog, or compare features, integrations, and industries.

Try BOKBOK free

Reply to customers faster on website, WhatsApp, Facebook, and Instagram.

Try for Free See Pricing

Official platform resources

These are public help pages from each platform (account or Page basics only). They are not BOKBOK setup steps — after your account is ready, connect inside BOKBOK or message our team for guided help.

Create a Facebook Page
Official Meta help for creating a Facebook Page for your business.
Switch to an Instagram Professional Account
Official Instagram help for Business or Creator (Professional) accounts.