Does Instagram connect through Facebook?

Yes. Connect Instagram to a Facebook Page first, then connect that Page to BOKBOK.

Can personal Instagram accounts connect?

No. Switch to a Professional Account first, then connect through a Facebook Page.

Can I disconnect Instagram later?

Yes. Disconnect whenever you want from BOKBOK.

Need help from the support team?

If setup feels confusing, contact our support team on WhatsApp at +880 1806-106235.

Integration

Instagram

Connect Instagram so product and service questions in DMs get helpful replies.

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Benefits

What it helps with

Reply to common Instagram DM questions faster

Help customers who find you through posts

Keep DMs from piling up on busy days

Manage Instagram messages together with your other channels

Simple flow

How it works

Use an Instagram Professional Account

Connect that Instagram account to a Facebook Page

Connect the Facebook Page to BOKBOK

Start helping with Instagram messages

Real life

Examples

A brand answers “Is this still available?” in DMs

A coach shares signup basics with interested followers

A store handles size questions while posting new photos

FAQ

Frequently asked questions

You need an Instagram Professional Account (Business or Creator).

Related Features

Comment Automation

Turn post comments into helpful replies without checking every comment by hand.

Messaging

Reply to customer chats faster — even when you are busy — with helpful answers from your own information.

Image Understanding

When customers send a photo, BOKBOK can understand it and reply in a more useful way.

Related Integrations

Facebook

Link your Facebook Page so Messenger chats get timely, useful replies.

Connect WhatsApp and keep customer chats moving even when you are busy.

Slack

Use Slack with BOKBOK so your team can stay in sync in a familiar place.

Related Industries

Ecommerce

Reply to shoppers faster so fewer people leave without the answer they need.

Agencies

Stay responsive to leads and clients without living in every inbox all day.

Restaurants

Reply to diners faster about hours, menus, and bookings while your team runs the floor.

Need help?

Confused about an integration?

Please contact our team before you get stuck. We can walk you through the connection steps and clear up any confusion so your integration is set up the right way.

WhatsApp us

WhatsApp: +880 1806-106235

BOKBOK

Ready to get started?

Start free and reply to customers faster on the channels you already use.

Try for Free See Pricing Watch Tutorials