What store information should I add?

Start with products, sizes, shipping, returns, and payment basics.

Will it invent discounts?

No. It should follow the information you provide about offers and prices.

Can I use it with Instagram shopping questions?

Yes. Connect Instagram and add clear product details.

Is this only for big stores?

No. Small shops with busy inboxes benefit a lot.

Industry

Ecommerce

Reply to shoppers faster so fewer people leave without the answer they need.

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Benefits

Who this helps

Answer product, size, and stock questions

Share shipping and return basics quickly

Help customers on WhatsApp, Instagram, and your website

Reduce the same order questions every day

Simple flow

How it works

Add product and shipping details to BOKBOK

Connect your store’s chat channels

Let BOKBOK reply to common shopping questions

Take over for refunds or special order issues

Real life

Examples

“Do you ship internationally?” answered right away

“What size should I buy?” guided with your size notes

“Where is my order?” handled with your tracking instructions

FAQ

Frequently asked questions

Yes. It is especially useful when many people ask the same questions at once.

Related Features

Messaging

Reply to customer chats faster — even when you are busy — with helpful answers from your own information.

Comment Automation

Turn post comments into helpful replies without checking every comment by hand.

Image Sending

Send pictures in chat so customers understand your products and answers faster.

Related Integrations

Connect WhatsApp and keep customer chats moving even when you are busy.

Instagram

Connect Instagram so product and service questions in DMs get helpful replies.

Facebook

Link your Facebook Page so Messenger chats get timely, useful replies.

Related Industries

Restaurants

Reply to diners faster about hours, menus, and bookings while your team runs the floor.

Agencies

Stay responsive to leads and clients without living in every inbox all day.

Startups

Stay responsive while you build — without hiring a full support team on day one.

BOKBOK

Ready to get started?

Start free and reply to customers faster on the channels you already use.

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