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Feature

Messaging

Reply to customer chats faster — even when you are busy — with helpful answers from your own information.

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Benefits

What it helps with

01

Answer everyday questions without typing the same reply again

02

Keep conversations moving when you are offline or busy

03

Stay consistent so every customer gets a clear answer

04

Handle more chats without needing a bigger support team

Simple flow

How it works

1

Customers message you as usual

2

BOKBOK helps with common questions using your business info

3

You can step in any time for personal chats

4

Important conversations stay easy to follow in one place

Real life

Examples

A shop answers “Do you have this in stock?” while packing orders

A service provider replies to price questions after hours

A small team keeps chat replies consistent across staff

FAQ

Frequently asked questions

It helps you reply to customer chats with clear answers based on your business information.

Yes. You can take over any conversation whenever you want.

No. Solo sellers and small teams use it every day.

BOKBOK uses the information you provide about your products and services.

If anything is unclear, contact our support team on WhatsApp at +880 1806-106235.

Related Features

Comment Automation

Turn post comments into helpful replies without checking every comment by hand.

Lead Collection

Collect names, contacts, and other useful details while chatting — without chasing people later.

Voice Recognition

Understand customer voice messages and reply helpfully — even when they do not type.

Related Integrations

Link your Facebook Page so Messenger chats get timely, useful replies.

Connect Instagram so product and service questions in DMs get helpful replies.

Connect WhatsApp and keep customer chats moving even when you are busy.

Related Industries

Reply to shoppers faster so fewer people leave without the answer they need.

Stay responsive to leads and clients without living in every inbox all day.

Stay responsive while you build — without hiring a full support team on day one.

From the Blog

Facebook Connection Setup with BOKBOK

Connect your Facebook Page to BOKBOK in simple steps, then fix common connection problems like the wrong account, password changes, or an old browser login.

Instagram Connection Setup with BOKBOK

Connect Instagram to BOKBOK with a Professional Account (Business or Creator) linked to a Facebook Page, plus steps to fix common connection issues.

How to Make Good Training Data for BOKBOK

Discover how to structure your files, keep related details together, prefer clean .txt data, and split content by topic so your BOKBOK chatbot can answer more accurately.

AI Performance & Quality

Learn how to enhance your AI agent response quality. Discover tips to refine prompts, optimize settings, and improve chatbot interactions.

BOKBOK

Ready to get started?

Start free and reply to customers faster on the channels you already use.

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