How to Post the Same Offer to Shop Chat and Your Page
Confusion starts when the Page says 20% off and chat says 10%. In BOKBOK, the public post and your chat answers should share the same price and dates.
Related guide: Customer messaging with BOKBOK
When this helps
People screenshot the Page and then message you. If chat disagrees, they feel tricked.
What to do, step by step
You do not need extra tools. Stay in BOKBOK, follow these everyday steps, then preview before anything goes public.
- Write the offer once with price and end date
- Create the Page/Instagram post in BOKBOK
- Use those same numbers when you reply in chat
- If the offer ends, cancel leftover scheduled posts and tell chat it ended
- Do not run two different prices on the same day
Tip: Change the door poster, the BOKBOK post, and the chat answer together.
A simple habit
Before you schedule a sale post, read it to the person who answers WhatsApp.
Frequently asked questions
Should the chat bot invent a discount?
No. Train chat with the same offer text you posted, or take over in person.
Can Slack get the staff version?
Yes. Staff can get stock limits. The public Page gets the customer price.
Next steps
Try this in BOKBOK at messagereply.com, or WhatsApp +880 1806-106235 if you want setup help.
Read the full Customer messaging with BOKBOK page, browse the BOKBOK blog, or compare features, integrations, and industries.
Try BOKBOK free
Reply to customers faster on website, WhatsApp, Facebook, and Instagram.
Official platform resources
These are public help pages from each platform (account or Page basics only). They are not BOKBOK setup steps — after your account is ready, connect inside BOKBOK or message our team for guided help.
- Create a Facebook Page
Official Meta help for creating a Facebook Page for your business.
- Switch to an Instagram Professional Account
Official Instagram help for Business or Creator (Professional) accounts.
- WhatsApp Business overview
Official WhatsApp Business introduction — account basics on their site.
Explore related topics
Dive deeper into BOKBOK features, integrations, and industry guides connected to this article.
Features
Related articles
How to Coordinate Posts with Chat Replies in BOKBOK
When a BOKBOK post goes live, make sure chat replies use the same hours, prices, and offer dates.
Social postingHow to Schedule a Social Post with BOKBOK
Write a post when you have time, pick a later date and time in BOKBOK, and let it go live while you work.
Social postingHow to Connect Your Facebook Page for Posting in BOKBOK
Link the Facebook Page customers already follow so you can create and schedule posts from BOKBOK.
Social postingHow to See Posts You Already Published in BOKBOK
Open your BOKBOK posts list to check what already went live, filter by network, and open the live post when a link is available.